Novatek has established an Incident Investigation and Reporting Management Procedure. In the event of occupational injuries, commuting accidents, near misses, or abnormal incidents, cases are handled in accordance with this procedure. Each case is reviewed and reported during the quarterly Environmental, Occupational Health and Safety, and Energy Management Committee meetings. The incidents are analyzed, documented as case studies, and communicated to employees to raise awareness and prevent recurrence. According to the definition of disabling injury from occupational accident provided by the Occupational Safety and Health Administration, Ministry of Labor, Novatek recorded one injury case in 2024 that occurred outside the workplace (a fall injury during an off-site company event). The occupational injury incidence rate was 0.03%. There were no reported cases of occupational disease or work-related fatalities.

In compliance with legal regulations, Novatek has established an emergency response organization and appointed first aid personnel, conducting regular training sessions. Additionally, to ensure that employees can evacuate, assemble, and account for personnel smoothly in the event of an emergency, Novatek conducted a company-wide evacuation drill in 2024. A total of 9 sessions were held, including nighttime drills, with 2,851 employees participating.

To ensure workplace safety and eliminate fire hazards, Novatek provides a safe working environment by conducting quarterly maintenance of fire safety equipment, performing annual inspections and reporting of fire safety equipment, and carrying out biennial mandatory public safety inspections of buildings in compliance with regulations. These measures ensure the proper functioning of fire safety equipment and minimize the risk of fire incidents. Since its establishment, Novatek has had no fire-related incidents or casualties up to 2024.

Each department assigns related personnel to carry out relevant health and safety education and training in accordance with the training program through physical or online courses or external training on a regular or irregular basis. In addition, personnel of the contractor are required to present the training materials through the “Operation Health & Safety Management Procedures for Contractors” to ensure the health and safety of their personnel within the Company. There were 45 sessions of EHS (Environmental, Health, Safety) and energy management related training courses held in 2024, with a total of 687 participants. These included training for new employees on health and safety, first aid personnel training, Responsible Business Alliance (RBA) training, emergency response training, fire safety management, and other related courses.

Since 2003, Novatek has established an “Employee Counseling Program,” offering free, confidential psychological counseling services provided by professional consultants who visit the Company on a weekly basis. These services are designed to help employees relieve mental and emotional stress. Employees can choose to receive one-on-one counseling either at the specialist’s private practice or onsite at the Company. All counseling fees are fully subsidized by the Company, with no limit on the number of sessions. In 2024, Novatek signed a partnership agreement with Newmind EAP Consultation Co., Ltd. to further enhance the comprehensiveness of its Employee Assistance Program (EAP), providing more robust support for both managers and employees. As of 2024, the program has served a total of 3,085 visits, including 446 sessions in 2024. Additionally, Novatek arranges monthly onsite visits by contracted physicians to provide medical consultations and health advice covering a wide range of diseases, wellness, and preventive care. In 2024, a total of 78 sessions were held, serving 289 employees.

Novatek cares about the health of its employees. Every year, the health manager refers to the abnormal items in the health examination report of the employees, the on-site physician consultation advice and other information to carry out the health management for the employees, plan and conduct practical and diversified health promotion seminars and activities, and regularly provide various health information for the employees. A medical column is compiled every month to protect the health of the employees.

In 2024, the Company launched the "Veggie Good Life" initiative, regularly sourcing eco-friendly agricultural products and developing nutritious, flavorful offerings such as "Savor the Beauty of Soup", promoting green diets and the benefits of healthy soup consumption. In collaboration with local farmers in Yunlin, a charity campaign titled "Healthy Giving: Local Farmer Juice Donation Campaign" was organized to support sustainable agriculture and community welfare. Centered around the use of Mason jars, the initiative encompassed four thematic campaigns, integrating health promotion into a green lifestyle to safeguard employee well-being while advancing ESG objectives. Throughout the year, a total of 27 sessions under seven major themed seminars and activities were planned, attracting a total of 7,043 participants. The participation rate of employees engaging in the health promotion activities was 87.13%, reaching the set target (≧80%).

To provide employees with more support for childbearing and childcare, starting from 2022, Novatek has implemented "childcare allowance and work from home for parenting". If an employee has a child under the age of six, the Company will provide a subsidy of NT$ 5,000 per child per month. In addition, a flexible working system will be implemented, allowing parents to work from home for up to 15 days per year, giving both parents the opportunity to share the economic and child-rearing responsibilities.